{"id":10320,"date":"2024-06-05T12:16:04","date_gmt":"2024-06-05T12:16:04","guid":{"rendered":"https:\/\/www.limoanywhere.com\/?p=10320"},"modified":"2024-06-05T12:17:44","modified_gmt":"2024-06-05T12:17:44","slug":"utilizing-custom-statuses-in-limo-anywhere","status":"publish","type":"post","link":"https:\/\/www.limoanywhere.com\/2024\/06\/05\/utilizing-custom-statuses-in-limo-anywhere\/","title":{"rendered":"Utilizing Custom Statuses In Limo Anywhere"},"content":{"rendered":"\n<p>Limo Anywhere\u2019s status mapping functionality allows your system to interpret the status a trip is in and enable certain system features to deploy (ex. scheduled messaging). By tailoring trip statuses to align with your company&#8217;s workflow, mapping them effectively, and using intuitive color codes, you can streamline processes and improve visibility within Limo Anywhere. Let&#8217;s explore how these practical steps can enhance your operation.<br>Customizing and Managing Trip Statuses<br>Trip statuses are essential indicators of each reservation&#8217;s progress, ensuring both your team and clients stay informed. To customize statuses to fit your business needs:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Adding, Editing, or Deactivating Statuses:\n<ul class=\"wp-block-list\">\n<li>Navigate to &#8216;My Office&#8217; > &#8216;Company Settings&#8217; > &#8216;System Settings&#8217; > &#8216;System Mapping&#8217;.<\/li>\n\n\n\n<li>To add a new status, click on the &#8216;+ Add Status&#8217; link, define its code, name, and select a color for visual identification on the calendar and dispatch screens.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"750\" height=\"260\" src=\"https:\/\/www.limoanywhere.com\/wp-content\/uploads\/2024\/06\/111.png\" alt=\"\" class=\"wp-image-10321\" style=\"width:796px;height:auto\" srcset=\"https:\/\/www.limoanywhere.com\/wp-content\/uploads\/2024\/06\/111.png 750w, https:\/\/www.limoanywhere.com\/wp-content\/uploads\/2024\/06\/111-400x139.png 400w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p><strong>Mapping Statuses to States<br><\/strong>Effective mapping of statuses to states ensures seamless flow within the operator and driver workflows. Here&#8217;s how you can map statuses:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to &#8216;My Office&#8217; > &#8216;Company Settings&#8217; > &#8216;System Settings&#8217; > &#8216;System Mapping&#8217;.<\/li>\n\n\n\n<li>Drag and drop statuses to correspond with the appropriate states within the Operator Flow.<br>a. Below are the explanations for \u2018Operator Flow\u2018 and an example of mapping statuses is provided. The States marked \u2018Optional\u2018 do not need to have statuses mapped to them.\n<ul class=\"wp-block-list\">\n<li>Created \u2013 Status of an unassigned Trip.<\/li>\n\n\n\n<li>Booked (Unaccepted Online\/Farm-in) \u2013 (Optional) Status of an unaccepted trip received via ORES or LANet.<\/li>\n\n\n\n<li>Offered (Partner Farm-in) \u2013 (Optional) Status of an unaccepted trip received from Third-Party Partner.<\/li>\n\n\n\n<li>Offered to Driver \u2013 Status of the trip when offered to a Driver.<\/li>\n\n\n\n<li>Offered to Affiliate \u2013 Status of the trip when offered to an Affiliate.<\/li>\n\n\n\n<li>Driver Is Assigned \u2013 Status of the trip when Driver accepts a trip.<\/li>\n\n\n\n<li>Affiliate Is Assigned \u2013 (Optional) Status of the trip when farmed-out to Affiliate.<\/li>\n\n\n\n<li>Affiliate Driver Is Assigned \u2013 (Optional) Status of the trip when Affiliate Driver has been assigned.<\/li>\n\n\n\n<li>Cancelled \u2013 Status of the trip when it has been cancelled.<\/li>\n\n\n\n<li>Late Cancelled \u2013 (Optional) Status of the trip when it has been cancelled close to the PU Date &amp; Time.<\/li>\n\n\n\n<li>No Show \u2013 (Optional) Status of the trip when a passenger does not show for pickup.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Repeat as appropriate for the Driver Flow (ex. You can add multiple statuses in the Driver Is En Route to Pickup status if you\u2019d like your drivers to indicate that they\u2019ve checked in before officially going On the Way for their trip).<br>a. Below are the explanations for \u2018Operator Flow\u2018 and an example of mapping statuses is provided. The States marked \u2018Optional\u2018 do not need to have statuses mapped to them.\n<ul class=\"wp-block-list\">\n<li>Created \u2013 Status of an unassigned Trip.<\/li>\n\n\n\n<li>Booked (Unaccepted Online\/Farm-in) \u2013 (Optional) Status of an unaccepted trip received via ORES or LANet.<\/li>\n\n\n\n<li>Offered (Partner Farm-in) \u2013 (Optional) Status of an unaccepted trip received from Third-Party Partner.<\/li>\n\n\n\n<li>Offered to Driver \u2013 Status of the trip when offered to a Driver.<\/li>\n\n\n\n<li>Offered to Affiliate \u2013 Status of the trip when offered to an Affiliate.<\/li>\n\n\n\n<li>Driver Is Assigned \u2013 Status of the trip when Driver accepts a trip.<\/li>\n\n\n\n<li>Affiliate Is Assigned \u2013 (Optional) Status of the trip when farmed-out to Affiliate.<\/li>\n\n\n\n<li>Affiliate Driver Is Assigned \u2013 (Optional) Status of the trip when Affiliate Driver has been assigned.<\/li>\n\n\n\n<li>Cancelled \u2013 Status of the trip when it has been cancelled.<\/li>\n\n\n\n<li>Late Cancelled \u2013 (Optional) Status of the trip when it has been cancelled close to the PU Date &amp; Time.<\/li>\n\n\n\n<li>No Show \u2013 (Optional) Status of the trip when a passenger does not show for pickup.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"762\" height=\"257\" src=\"https:\/\/www.limoanywhere.com\/wp-content\/uploads\/2024\/06\/22222-1.gif\" alt=\"\" class=\"wp-image-10324\" style=\"width:795px;height:auto\"\/><\/figure>\n\n\n\n<p><strong>Color Coding the Dispatch Grid<\/strong><br>Utilize various shades or distinct colors to represent different trip types such as affiliate trips, partner farm-ins, or use color to easily call out specific statuses (ex. No Show).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"323\" height=\"349\" src=\"https:\/\/www.limoanywhere.com\/wp-content\/uploads\/2024\/06\/3333.png\" alt=\"\" class=\"wp-image-10327\"\/><\/figure>\n\n\n\n<p><strong>Setting Up Status to Time Mapping<\/strong><br>Fine-tuning status-to-time mappings provides additional context and clarity within your system. Here&#8217;s how to configure this feature:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select the &#8216;Status to Time Mapping&#8217; link within the &#8216;System Mapping&#8217; section.<\/li>\n\n\n\n<li>Choose the appropriate status from the dropdown list for corresponding time fields, ensuring accurate time tracking.<\/li>\n\n\n\n<li>Set preferences for overwriting saved time values as needed.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"393\" height=\"482\" src=\"https:\/\/www.limoanywhere.com\/wp-content\/uploads\/2024\/06\/4444.png\" alt=\"\" class=\"wp-image-10328\" srcset=\"https:\/\/www.limoanywhere.com\/wp-content\/uploads\/2024\/06\/4444.png 393w, https:\/\/www.limoanywhere.com\/wp-content\/uploads\/2024\/06\/4444-326x400.png 326w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Limo Anywhere\u2019s status mapping functionality allows your system to interpret the status a trip is in and enable certain system features to deploy (ex. scheduled messaging). By tailoring trip statuses to align with your company&#8217;s workflow, mapping them effectively, and using intuitive color codes, you can streamline processes and improve visibility within Limo Anywhere. Let&#8217;s [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":10322,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10320","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Utilizing Custom Statuses In Limo Anywhere - Limo Anywhere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.limoanywhere.com\/2024\/06\/05\/utilizing-custom-statuses-in-limo-anywhere\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Utilizing Custom Statuses In Limo Anywhere - Limo Anywhere\" \/>\n<meta property=\"og:description\" content=\"Limo Anywhere\u2019s status mapping functionality allows your system to interpret the status a trip is in and enable certain system features to deploy (ex. scheduled messaging). 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