Not using LQC yet? See how operators capture UTMs on every lead, connect offline conversions to Google Ads, map quote totals into Limo Anywhere reservations, and automate pricing logic to protect margins.

What you’ll achieve with Lead Quote Close

• Quote faster, book more: Auto-quote with guardrails, dynamic pricing, and availability-aware rules.
• Eliminate re-entry: Map quoted totals into fixed reservation fields in Limo Anywhere—no double work.
• Measure true ROI: Capture campaign UTMs on leads and connect offline conversions to Google Ads for optimization.
• Protect margins automatically: Time-of-day fees, zone surcharges, low-inventory uplift, and event/holiday rules.
• Stay in control: Block quotes you can’t (or don’t want to) fulfill and reflect maintenance downtime instantly.

automate critical sales tasks and efficiently convert leads into bookings.

EXPLORE Lead Quote Close (LQC)

The Five Deep Dives (start here)

1) Setting Up Rate Mapping Between Lead Quote Close and Limo Anywhere

Prevent downstream clean-up and billing errors by tying every quoted amount to the right LA fields.
Key takeaways

• Map only to fixed fields (base/flat, wait time, cleanup, discounts). Avoid percentage/multiplier fields (e.g., gratuity, per-hour).
• For hourly work, map hours to a base/fixed field.
• Treat discounts as negative-value items and map them to a discount field.
• Create any missing rates first in My Office → Rate Management, then refresh the mapping list.
• Make critical lines visible when zero so CSRs can edit post-trip.
• Save and test with a sample quote.
  Read: https://www.limoanywhere.com/2025/08/12/setting-up-rate-mapping-between-lead-quote-close-and-limo-anywhere/

2) Utilizing the Right Custom Lead Forms for Your Business Needs

Match the form to the service and placement (homepage banner, weddings, transfers, charter, etc.) to increase completion and data quality.
Highlights

• Form options include Short, Micro, Bootstrap, Party, Horizontal, Center, Transfer, Charter, Extras, Personal, Contact.
• Configure branding, CSS, min/max dates, price display, promo/agent attribution, and account routing.
• Use “Lead Form Configuration Used” in Selection Factors to tailor pricing or promos by form/campaign.
• Note: Excursion is intended for internal use only (not client-facing).
  Read: https://www.limoanywhere.com/2025/08/07/utilizing-the-right-custom-lead-forms-for-your-business-needs/

3) Managing Auto-Quote Blocking & Vehicle Availability in Lead Quote Close

Ensure the system only quotes what you can deliver—and when you want to deliver it.
Highlights

• Create blackout policies by zone, service type, vehicle category, lead time, request channel, and more.
• After creating a policy, mark it Active and click Save Changes for it to take effect.
• Mark specific vehicles unavailable (maintenance, detailing, warranty work) so quotes reflect current capacity.
  Read: https://www.limoanywhere.com/2025/07/30/managing-auto-quote-blocking-and-vehicle-availability-in-lead-quote-close/

4) Creating Dynamic Pricing with Selection Factors in Lead Quote Close

Automate margin protection and demand-based pricing—no more manual overrides.
Common plays

• Time of day: add an overnight/early-AM fee.
• Zone surcharges: apply when outside primary areas.
• Low inventory: e.g., fewer than two SUVs available → +15%.
• High-demand dates/events: holiday and concert rules.
• Booking source: online discount vs. manual booking fee; campaign-specific discounts via UTMs.
• Rate-sheet switching based on conditions.
  Read: https://www.limoanywhere.com/2025/07/25/creating-dynamic-pricing-with-selection-factors-in-lead-quote-close/

5) Configuring the Addons.LA Chrome Extension for Limo Anywhere

Give CSRs, dispatchers, and managers role-based access to critical Addons/LQC modules without leaving their screen.
Setup in Addons

• Addons → Resources → Employees → (gear) → Chrome Extension
• Generate/Copy token, select allowed features by role, then Update Chrome Extension Settings
  Install in Chrome
• Add from the Web Store → Extension options → enter Company Short Name (this may differ from your Limo Anywhere Company ID) and the token → Save
• Confirm status; new tabs appear in Quotes and Dispatch per your enabled features.
  Read: https://www.limoanywhere.com/2025/07/09/configuring-the-addons-la-chrome-extension-for-limo-anywhere/

Must-have setup references (bookmark these)

• Add the Lead Form to Your Website
  How the embed works (script/iFrame expander), Inner Element ID (must be an ID), Outer Selector (must be an ancestor), CSS options, and troubleshooting.
  https://kb.limoanywhere.com/docs/adding-lead-form-to-website/
• Validate Domain DNS (Addons)
  Add CNAME records so follow-ups and notifications are authenticated and reduce the chance of spam filtering (delivery is never guaranteed).
  https://kb.limoanywhere.com/docs/validate-domain-dns-addons/
• Google Ads Offline Conversion Setup
  Schedule HTTPS imports so Google Ads can optimize to real outcomes from LQC. Use the exact Google Offline Conversion Name from Lead Quote Close → Marketing → Analytics, and schedule the import daily (example: 4:00 AM).
  https://kb.limoanywhere.com/docs/ad-conversion-setup-for-google-ads-with-lead-quote-close/
• Setup Guide: https://onboarding.limoanywhere.com/lqc-signup  You must be an existing customer with LQC added to your account to access.

Quick-start checklist

1. Embed a form on your site
   • Copy the script from Lead Forms and place it on the page.
   • Set Inner Element ID and Outer Selector (ancestor).
   • Whitelist domains in Lead Quote → Settings → System settings → Whitelisted Hosts.
   • Test submit; confirm expansion/resizing via expander.php (avoid hand-built iFrames).
2. Validate email domain
   • Addons → Settings → Domains → Add New Domain → add records → Validate Domain (DNS can take up to ~48 hours).
3. Configure Selection Factors
   • Start with Time of Day, Zone surcharge, Booking method, and inventory-based rules; add holiday/event logic.
4. Set Auto-Quote Blocking
   • Create policies for service area, lead time, vehicle category, and request channel; add a customer-facing “blocked reason,” mark Active, and Save Changes.
5. Map rates to LA
   • Create missing rates in My Office → Rate Management.
   • Map to fixed fields only; for hourly map to a base/fixed field; set important lines visible when zero; treat discounts as negative-value items mapped to a discount field.
   • Save and test with a sample quote.
6. Turn on attribution & offline conversions
   • Confirm UTMs are captured via the embed/expander.
   • Configure Lead Quote Close → Marketing → Analytics and set a daily Google Ads HTTPS import (e.g., 4:00 AM).

KPIs to monitor weekly

• Lead → Quote rate (form completion & auto-quote success)
• Quote → Reservation conversion rate
• Average quote turnaround time
• % reservations with complete rate mapping
• Revenue & margin by source/campaign
• Blocked-quote count & reasons (tune rules vs. availability)

Common misconfigurations (and fixes)

• Pricing looks off → Manually quote a test lead and click the (?) breakdown; verify rate sheets & Selection Factors.
• Form reloads and never advances → Outer Selector isn’t an ancestor of the Inner Element.
• Form doesn’t resize / UTMs missing → Ensure the embed loads addons.la/…/expander.php; a hand-built iFrame will not resize or pass UTMs.
• Fields missing in the reservation → Revisit Rate Mapping; confirm you mapped to fixed fields and created missing rates.
• Emails landing in spam → Complete DNS validation and re-test.

Pro tips from our implementation team

• Use purpose-built forms (Transfer, Charter, Party) and campaign-specific configurations for cleaner analytics and higher intent.
• Keep post-trip edits simple by making key lines visible when zero.
• Maintain vehicle schedules so quotes always reflect true availability.
• Pair Auto-Quote Blocking with clear customer messaging to reduce drop-offs and calls.

Where to get help

• Support (7 AM–7 PM CT): 972-701-8887 x2 · support@limoanywhere.com
• Sales (for upgrades/add-ons): 972-701-8887 x1 · sales@limoanywhere.com

see how LQC streamlines quoting, protects margin, and proves marketing ROI:

EXPLORE Lead Quote Close (LQC)

The post Lead Quote Close Resource Hub: Faster Quotes, Clearer ROI, Higher Close Rates appeared first on Limo Anywhere.

Configuring Wait Time and Grace Periods

1. Click “My Office” in the Navigation Bar.
2. Navigate to the “Company Settings” Tab.
3. Select “Company Preferences” from the left-hand menu.
4. Click “DriverAnywhere.”
5. Select the appropriate rate from the “Map to Rate” section.
6. Set the per minute rate for each Vehicle Type that you intend to charge Wait Time for.

7. Set the grace period for your different transfers (non-airport transfers, domestic arrivals, and international arrivals).

8. Scroll to the bottom of the page and select “Update my Company Preferences” to save changes.

Initiating Wait Time in Driver Anywhere

1. Once a driver has updated their status to “Arrived” in Driver Anywhere (or to any status that is mapped to the “Driver is Waiting at Pickup” section of the Driver Flow), an option will appear that allows them to initiate Wait Time. For more information about the Status Mapping in your system, check out our recent blog on the topic: Utilizing Custom Statuses In Limo Anywhere.

2. Once Wait Time has started, drivers can either stop Wait Time by selecting “STOP” at the top of the app screen or by changing their status to the next workflow phase.

3. Note: If a driver attempts to initiate Wait Time within the allotted grace period, they will be notified and will be unable to start wait time until the appropriate amount of time has elapsed.

If you have any questions or need help, please don’t hesitate to reach out to our support team for assistance. Have a suggestion for us? Send an email to ProductTeam@LimoAnywhere.com; your input is important for our continued success.

The post Utilizing Wait Time in Limo Anywhere appeared first on Limo Anywhere.

Using the ‘Arranged By’ Field”

Operators can use the ‘Arranged By’ field on reservations in a number of ways. Whether that’s tracking the booking method for reservations (ex. email, phone, text) or monitoring who took an action external to Limo Anywhere (ex. confirmation calls to affiliates, special events). It is also a useful function when managing situations where a shared login might be accessing your system to manage reservations (ex. answering services or temporary employees).

Adding ‘Arranged By’ Field Options

You can add data to the ‘Arranged By’ field in two ways either in the List Management section of Limo Anywhere or by adding the information in a reservation.

List Management

1. Select ‘My Office’ from the navigation bar and click the ‘List Management’ tab.
2. Select ‘Arranged By’ from the left side of the screen.

3. Click the ‘Add New Arranged By’ link at the top right of the Arranged by Listing screen.

4. To inactivate a listing item click the blue linked item you want to change and select ‘Inactive’ from the dropdown.

5. You can also update information by entering new information in the field and clicking ‘Update’ or you can remove an entry from Limo Anywhere altogether by clicking the ‘Delete’ button.

In a Reservation

1. When entering a new reservation, scroll down to the ‘Arr. By’ field.
2. Enter the desired text into the field.
3. Once you click ‘SAVE RESERVATION’ the system will add the new information to the List Management section of Limo Anywhere.

Feel free to share your valuable suggestions or feedback with our Product Team at ProductTeam@LimoAnywhere.com. Your input is crucial in shaping system improvements, and we appreciate your contribution to making our Limo Anywhere even better.

The post Utilizing the “Arranged By” Field in Limo Anywhere appeared first on Limo Anywhere.

Occasions vs. Groups:

Both occasions and groups are optional when booking a reservation but offer additional valuable data for reporting, analytics, and marketing insights. The key difference is that Occasions are used more generically (e.g., Christmas Party, 16th Birthday, Retirement Party, Super Bowl) and can be applied to multiple clients. On the other hand, Groups are more specific and are limited to a single client (e.g., Company Conference Q1 2024).

Adding an Occasion

Limo Anywhere doesn\’t have any pre-populated Occasions available in the system, but companies can create as many Occasions as are appropriate for their business.

1. Click the ‘My Office’ icon in the navigation bar.
2. Select the ‘List Management’ tab, then choose the Occasions button from the lefthand menu.
3. Click the ‘Add New Occasion’ link at the top right of the screen.
4. Enter the Occasion Name, a brief description of the Occasion, and change the status dropdown to ‘Active.’
5. Click the ‘Create’ button to save.

Editing or Deleting an Occasion

1. Click either the linked Occasion Name or Description for the Occasion you want to update.

1. Make the appropriate changes to the Occasion Name or Description and click the ‘Update’ button to save.
2. Select the ‘Delete’ button to remove an Occasion from your Limo Anywhere System.

Note: Deleting an Occasion will remove the ability to report on that Occasion. If you have an Occasion that you no longer intend to use but would like to keep legacy data, you can choose to set the status of that Occasion to ‘Inactive’.

Utilizing Occasions in Reporting & Analytics

You can filter data by Occasion on the following reports:

1. Sales Revenue Report:

You can use the Sales Revenue Report to get an overview of reservations associated with a particular occasion (ex. grand total of all reservations, total number of hours, average rate per trip, and total number of trips). You can use additional filters in this report to view more detailed information (ex. Vehicle Type, Driver, Car, how many were Cancelled, marked as a Late Cancel, etc.)

If you choose ‘MS Excel’ from the Output Format dropdown, the exported report will include the Passenger Emails, which can be utilized for tailored marketing efforts.

1. Reservation Manifest

When planning for large upcoming events, you can generate a Reservation Manifest by ‘Occasion’ that you can share with bookers, event coordinators, etc. that provides detailed information regarding all upcoming reservations during a specific timeframe (ex. generating a reservation manifest to provide detailed information regarding an upcoming 50th Anniversary celebration).

The post Using Occasions within Limo Anywhere appeared first on Limo Anywhere.

Points of Interest (POIs) are the go-to places where our customers frequently get picked up or dropped off. These include locations such as stadiums, concert venues, hotels, or restaurants, but there’s no limit to the number of categories you can create in Limo Anywhere. By utilizing POIs in Limo Anywhere, entering frequent addresses becomes a straightforward task, enhancing the accuracy of the data entered into a reservation. In this blog post, we’ll delve further into the technical aspects of leveraging POIs to streamline your operations and make your workflow more efficient.

Adding a POI

There are two ways to add POIs to your Limo Anywhere:

1. Adding a POI as a Company Resource
   1. Click the ‘My Office’ icon and navigate to the ‘Company Resources’ tab.
   2. Select ‘Points of Interest (POI)’ from the left-hand side of the screen.
   3. Choose the appropriate Parent Category from the dropdown menu. To add a new category, select the ‘…’ button and enter the desired POI type.
   4. Enter the name and address information for the new POI.
   5. (Optional) Enter any Special Instructions/Directions related to the POI.
   6. Click ‘ADD NEW POI’ to save the entry.
   7. To choose how POIs appear in your Limo Anywhere system select either ‘Categorized’ or ‘Listed’ in the Show POI list dropdown, then click Save.
      1. Choosing ‘Categorized’ organizes your POIs by their category and lists your POIs in alphabetical order within their category.
      2. Choosing ‘Listed’ displays all POIs in alphabetical order.

1. Adding a POI during the Reservations Process
   1. When entering the routing information for a reservation, click the POI tab.
   2. Before adding a new POI, confirm that it isn’t available in the Points of Interest dropdown.
   3. Enter the Location Description/Name
   4. Ensure the ‘Save as POI?” box is checked.
   5. Select a Category from the ‘Save to category:’ menu.
   6. Enter the routing information for the POI (Street Address, City, State, Zip Code)
   7. Select the appropriate radio button for the POI you’ve created (Pick-up, Drop-off, Stop, Wait) to save the POI in your system.

Editing or Inactivating a POI

Circumstances may arise where updates are necessary, whether it\’s a local hotel undergoing a rebrand or a business permanently closing its doors. In Limo Anywhere, you have the ability to edit or inactivate any of your POIs, ensuring that your system contains the most up-to-date information.

To Edit a POI:

1. Click the ‘My Office’ icon and navigate to the ‘Company Resources’ tab.
2. Select ‘Points of Interest (POI)’ from the left-hand side of the screen.
3. Select the POI you want to edit from the list and click the ‘EDIT POI’ button.
4. Make the appropriate updates (ex. new business name, updated routing information, special instructions/directions, etc.)
5. Click ‘UPDATE POI’ to save your changes.

To Inactivate a POI:

1. Follow steps 1-3 in the process above.
2. Choose ‘INACTIVE’ from the Status dropdown menu.
3. Click ‘UPDATE POI’ to save your changes.

We value the insights and feedback of our users, as they are crucial in improving Limo Anywhere to meet your business needs more effectively. Whether you have a suggestion, concern, or a new idea, we encourage you to share your thoughts with us! Please send your feedback to our Product Team at productteam@limoanywhere.com.

The post Enhancing Reservation Efficiency: Mastering Points of Interest in Limo Anywhere appeared first on Limo Anywhere.

Accessing Account Number Settings

1. Click the “My Office” icon in the Navigation Bar.
2. Select “Company Preferences” from the Company Settings tab, then click the “Accounts, Calendar, Quotes” button from the lefthand menu.

There are two options available under the “Customer Account Numbers:” field: System Generated or Manually Entered.

By default, the system is set to “System Generated” and “Begin at 30000”, but your system can start with any number you prefer. System Generated numbers means anytime a new account is created Limo Anywhere will assign the next available account number (ex. 30000, 30001, 30002…, etc.)

Note: If you choose the “System Generated” option, you are only allowed to enter numerical values in the “Starts With:” field in order for the system to create numbers in sequence.

Choosing the “Manually Entered” will  require the account number be entered by the person setting up the account each time a new account is created. Manually entered account numbers can be a numerical, text, or a combination of both.

[Optional] if you’re choosing to generate your own account numbers, you can choose to allow duplicate account numbers. This would allow multiple passengers, booking contacts, and billing contacts to be assigned the same account number this linking those persons with that account number for the purpose of invoicing or reporting.

Note: These settings impact your system globally, but this setting can be adjusted at any time. For example, if you prefer to use system generated accounts for your retail clients but prefer to use a manual format when generating account numbers for corporate clients, you can always adjust this setting while creating an account you want to use a manually entered value for and then return the setting back once the account has been created.

Setting Required Account Fields

Before adding accounts, you are able to define what fields in the Account Profile are required before the Account can be saved.

1. Click the “My Office” icon in the Navigation Bar.
2. Select “Company Preferences” from the Company Settings tab, then click the “Accounts, Calendar, Quotes” button from the lefthand menu.
3. Click the “Required account fields” link.
4. Information is broken up into two categories, Account Info type and Financial.
5. Tick the boxes for each of the pieces of information you want to require when an account is created.
6. Click the “Update Account Required Fields” button to save changes.

For example, when setting up a new account, you might want to require that every contact requires a phone number and an email, or maybe you want to ensure that each account is created with a valid form of payment, you can select “Pmt Method”.

Note: this setting is also global, so you may not want to require a Company Name unless you do almost exclusively corporate work.

If you ever have questions, need assistance, or encounter challenges, our dedicated Support team is always ready to assist you. You can reach Support directly by calling 1-888-888-0302 x2 or sending an email to support@limoanywhere.com. Do you have a product suggestion or feedback about something in our system? Send an email to the Product Team at productteam@limoanywhere.com; our team wants to hear from users like you!

The post Managing Account Settings in your Company Preferences appeared first on Limo Anywhere.

In this blog we’ll cover how to enable ReadBack Scripts, how to set up the specific scripts you wish to use, and how frequently they appear to your reservationists.

Enable ReadBack Scripts

1. Click the ‘My Office’ icon in the Navigation Bar
2. Select the ‘Company Settings’ tab.
3. Click the ‘Company Preferences’ button, then select the ‘Reservations’ button.
4. There will be two settings related to ReadBack Scripts: ‘Produce ReadBack script on first save’ and ‘Produce ReadBack script on all saves”.
   1. Select ‘Yes’ from the dropdown on the option most appropriate for your company.
5. Click the ‘Update My Company Preferences’ button at the bottom of the screen to save changes.

Creating ReadBack Script Templates

ReadBack Scripts are dynamic and can populate with unique reservation data by using the available Trip Tags in the system.

1. Click the ‘My Office’ icon in the Navigation Bar
2. Select the ‘Company Settings’ tab.
3. Click the ‘ReadBack Script Templates’ button
4. Enter a name in the ‘Template Name’ field
5. Select the Service Type associated with this ReadBack Script template. You can Select All or choose specific service types (ex. you might have a different ReadBack Script for Airport Arrivals explaining grace periods, meet and greet instructions, fees, etc.)
6. Enter the text for your ReadBack Script and insert the relevant Trip Tags for dynamic content.

Use Cases for ReadBack Scripts

• Remind your customer service representatives to collect flight information on Airport Arrivals/Pick-Ups.
• Communicate the specific vehicles associated with a Service Type (ex. Please make sure to only assign 40-pax, 44-pax, or 55-pax shuttle/bus on Charter trips).
• To serve as a general checklist for your reservationists on certain trip types (ex. remember to collect the PO numbers from bookers who call in for Medical Transportation).

The post Using ReadBack Scripts in Limo Anywhere appeared first on Limo Anywhere.

Creating a Scheduled Message
1. Navigate to My Office > Company Settings > Messaging & Template Settings . Scheduled Messaging
2. Choose Email or SMS from the drop-down
3. Click “Add New Template” or choose the Template you would like to Edit.
4. Populate the appropriate settings in your Template based on your scheduling preferences. Messages can be linked to status updates or a certain timeframe prior to the PU (Days, Hours, or Minutes)
5. Enter in the appropriate content and tags in the text field.
a. In this example, the tag for the Vehicle Notes is #TRIP_CAR1_NOTES#, but you can also choose from a list of custom tags based on your exact need by clicking the yellow tags icon at the top of the text field.

6. Based on the parameters set in your scheduled messaging, your driver will receive a text or email with the information you’ve provided.
a. If no note has been added to a Vehicle, that portion of your message will remain blank and will only populate if there is data associated with the tag.

As always, if you have questions or need further assistance, please reach out to Support at 1-888-888-0302 x2.

The post Using Notes Fields to Communicate Information to Chauffeurs appeared first on Limo Anywhere.

Limo Anywhere comes with most United States commercial airports established in the system (The Airports initially loaded in the system are marked as ‘INACTIVE‘ by default).

1. Click on the ‘My Office’ icon on the toolbar.
2. Open the ‘Company Resources’
3. Select the ‘Airports’ button as illustrated below.
4. To activate an Airport select it from the list and click ‘EDIT AIRPORT’.
5. The prepopulated airport code should never be changed.
   1. NOTE: Airport codes are used throughout the travel industry and are universally accepted. In addition, in Limo Anywhere they are used to define Zones for the company’s fixed rate structure.
6. The State the Airport is in can be populated from the drop-down list.
   1. NOTE: This is optional. Using the State can be helpful especially if the company serves across state lines and tax rates are set up for Pick Up/Drop of locations in that State.
7. The Airport can be either LOCAL (default) or NON-LOCAL.
8. If the Airport is to be ACTIVE change the Status on the drop-down list from the NON-ACTIVE (default).

Adding an Airport to Limo Anywhere

1. In the ‘Add Airport‘ box:
   1. Enter the Airport Code.
   2. Enter the Description
      1. The description is usually the full name of the Airport.
   3. Select the State/Province from the drop-down list.
   4. Select LOCAL/NON-LOCAL in Local?
   5. Select ACTIVE/INACTIVE in Status.
   6. Click ‘ADD NEW AIRPORT‘ to save any data entered.

Create and Manage Airport Pick-Up Instructions

1. To Add Pick-Up Instructions
   1. Click on the ‘My Office’ icon in the toolbar.
   2. Open the ‘Company Resources’
   3. Select the ‘Airports’
   4. Select an Airport from the ‘Airports’
   5. Click the ‘Edit Airport’
   6. Enter a ‘Short Title’ (20 characters maximum).
   7. Enter the ‘Instructions’.
   8. Select the ‘Dflt’ check box to make these the default instructions.
   9. Keep the ‘Status’ set to ‘ACTIVE’.
   10. Click the ‘ADD’ button to save what was entered.
2. To Edit Pick-Up Instructions
   1. Select the Airport from the ‘Airports’ list that you wish to change the instructions on.
   2. Click the ‘Edit Airport’
   3. Select the instructions from the ‘Stored Pick-up Instructions’
   4. Click the ‘EDIT’
   5. Modify the ‘Short Title’, ‘Instructions’, ‘Dflt’ and/or ‘Status’ fields as needed.
   6. Click the ‘UPDATE’

Setting Up Airport Meet Pricing in Limo Anywhere

Depending on your customers’ needs and the airports in service area, you may want to set up different fees associated with curbside and inside pickups. To setup your Airport Meet options follow these steps:

1. Click on the ‘My Office’
2. Click on the ‘Company Preferences’
3. Click on the ‘Reservations’
4. Scroll down to the Pickup Fee section.

1. Update your pricing, label, and the rate line item you want these fees to be associated with when the rate is applied.
   1. If you don’t have an existing rate line item you want to use for your Airport Meet option, you can create the desired fixed rate line item in the System Rate Manager
      1. Click on the ‘My Office’ icon in the toolbar.
      2. Select the ‘Rate Management’ tab.

• Select the ‘System Rate Manager’ button.
  1. 1. Open ‘System Rate Manager’.
     2. Select the ‘Fixed Rate’, ‘Multiplier Rate’, or ‘Percentage Rate’
     3. Select the proper ‘Rate Group’.
     4. Enter the ‘Rate Name’.
     5. Add the ‘Default Amount’ ONLY if you need the rate to apply to all customers, no matter the trip type.
     6. Remove the check on the box labeled ‘Primary Rate’ if you would like this rate field to be stored on the ‘Secondary Tab’ in reservations/settlement screen.
     7. Click the ‘Save’ button.

   

  Your Label can be updated to reflect what your company prefers to call these various services (ex. Baggage or Meet and Greet as opposed to Inside).

  How the Label appears in the Back Office:
  
  How the Label appears in ORES:

The post Configuring Your Company’s Airport Settings appeared first on Limo Anywhere.

Promo Codes

If you would like to market your company in your local area, consider Promo Codes. When something special is happening in your city, you can create a code that will capture business from the event. Concerts, wine tours, proms, holidays, and college and professional sports games are all great examples of when to use a Promo Code. Offer a 5 or 10% discount to drive sales or set up a limited time offer that will increase demand during a given time. Once the has been set up in the system, list your new Promo Code on your company website and be sure to include it in your other marketing materials and promote it on social media.

Miscellaneous Fees

Similarly, Miscellaneous Fees are a fantastic way to add to your bottom line. Setting the fees up is simple, and they can be part of your regular fee schedule. Examples of common fees include Car Seat Fee, Holiday Fee, and Off-Peak Fee. For car seats, companies often charge a flat fee that ranges anywhere from $10-$25. During the holidays, the upcharge can range from $15-$50. Some companies charge for every calendar holiday, while others only charge for Thanksgiving, Christmas, and New Year’s Day. For the Off-Peak Fee, $25 is the most common amount charged, though some businesses charge as much as $50. The time of day that this fee is imposed varies from market to market.

When deciding whether to add Promo Codes and Miscellaneous Fees, do research in your service area. Check out event calendars and keep up with local happenings. Don’t be afraid of trying out a new promotion. Also, find out what types of fees are being used by your competitors. Call in to book a ride and ask about special services. Mention traveling with a child or booking on a holiday. Once you have information regarding the practices of your local affiliates, you can feel confident adding your own fees and upcharges or offering discounts and easily increase your revenue.

The post Make More Money With Promo Codes and Miscellaneous Fees appeared first on Limo Anywhere.